Table of Contents

1. Can the glass just be replaced in an Andersen window or door product?
2. My windows won't stay open, what's wrong?
3. My glass is foggy, how can I make them clear again?
4. Are all replacement vinyl windows the same?
5. How do I know what parts to order?

 

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Can the glass just be replaced in an Andersen window or door product?

Generally, if the glass needs to be replaced in an Andersen product, you'll need to replace the entire sash or entire door panel with a genuine Andersen replacement part.

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My windows won't stay open, what's wrong?

Sounds like the balancers are not functioning properly.  The balancer is usually a spring type mechanism that counteracts the weight of the sash when opening. 

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My glass is foggy, how can I make them clear again?

Probably a seal failure, if the culprit is in between the glass.  The only cure for that symptom would be to replace the glass.  Sometimes that entails replacing the entire sash or panel.

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Are all replacement vinyl windows the same?

Not by a long shot.  Compare specs, warrantees and references when making this big decision.  HandyWorx has comparative information on most manufacturer's window products.

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How do I know what parts to order?

Let HandyWorx order the parts for you!  HandyWorx has access to most manufacturer's parts lists and stocks frequently used items. 

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